Privacy Policy
Helping Hand for Community Development (HHCD)
Effective Date: 01/10/2020
Last Updated: 30/09/2024
Helping Hand for Community Development (HHCD) values your
privacy and is committed to protecting the personal information of all
individuals who interact with us. This Privacy Policy outlines how we collect,
use, and safeguard your data.
1. Scope of Policy
This Privacy Policy applies to all personal data collected
through HHCD’s operations, including but not limited to:
- Donations
- Volunteer
registrations
- Event
participation
- Website
interactions
- Communications
with HHCD
2. Data We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Full
name
- Contact
details (phone number, email, address)
- Identification
details (e.g., government-issued IDs for verification purposes)
- Payment
information for donations or event registrations
2.2 Non-Personal Information
We may also collect non-personal data such as:
- Browser
type and version
- Device
type
- IP
address
- Cookies
and usage data
3. How We Collect Data
3.1 Direct Collection
We collect personal information directly from you when you:
- Make a
donation
- Sign
up for an event
- Volunteer
with us
- Subscribe
to our newsletters or updates
- Communicate
with HHCD
3.2 Automated Collection
We collect non-personal information automatically through:
- Cookies
and similar tracking technologies
- Analytical
tools to monitor website usage
4. How We Use Your Data
We use your data to:
- Process
and acknowledge donations
- Communicate
with donors, volunteers, and participants
- Improve
our programs, services, and website
- Send
updates about HHCD’s activities, events, and campaigns
- Comply
with legal and regulatory requirements
5. Sharing and Disclosure of Data
5.1 Third Parties
We do not sell, rent, or trade your personal data. However, we may share your
data with trusted third parties, including:
- Payment
processors for donation transactions
- Service
providers assisting in website operations and data management
- Regulatory
authorities, if required by law
5.2 Legal Obligations
We may disclose your data to comply with legal obligations, enforce our policies,
or protect HHCD’s rights and safety.
6. Data Retention
We retain your personal data for as long as necessary to
fulfill the purposes outlined in this policy, comply with legal obligations,
and resolve disputes. When data is no longer required, we securely delete or
anonymize it.
7. Security Measures
We implement robust security measures to protect your data,
including:
- Encryption
of sensitive information during transmission
- Restricted
access to personal data
- Regular
audits and updates to our security practices
8. Your Rights
You have the following rights regarding your personal data:
- Access:
Request access to your personal information.
- Correction:
Request corrections to inaccurate or incomplete information.
- Deletion:
Request deletion of your personal data, subject to legal obligations.
- Objection:
Object to the processing of your data for specific purposes.
- Data
Portability: Request transfer of your data to another organization.
To exercise your rights, contact us at info@helpinghandfor.or.ke.
9. Cookies and Tracking Technologies
HHCD uses cookies to enhance user experience and gather
analytical data. You can control or disable cookies through your browser
settings. However, some website features may not function properly without
cookies.
10. Third-Party Links
Our website may contain links to third-party websites. HHCD is
not responsible for the privacy practices of these external sites. We encourage
you to review their privacy policies.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in our
practices or legal requirements. Updates will be posted on our website, and the
"Last Updated" date will be revised.
12. Contact Information
For questions or concerns regarding this Privacy Policy or
your data, please contact:
Helping Hand for Community Development (HHCD)
Headquarters: Nairobi, Kenya
Email: info@helpinghandfor.or.ke