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Privacy Policy

Helping Hand for Community Development (HHCD)
Effective Date: 01/10/2020
Last Updated: 30/09/2024

Helping Hand for Community Development (HHCD) values your privacy and is committed to protecting the personal information of all individuals who interact with us. This Privacy Policy outlines how we collect, use, and safeguard your data.


1. Scope of Policy

This Privacy Policy applies to all personal data collected through HHCD’s operations, including but not limited to:

  • Donations
  • Volunteer registrations
  • Event participation
  • Website interactions
  • Communications with HHCD

2. Data We Collect

2.1 Personal Information
We may collect the following types of personal information:

  • Full name
  • Contact details (phone number, email, address)
  • Identification details (e.g., government-issued IDs for verification purposes)
  • Payment information for donations or event registrations

2.2 Non-Personal Information
We may also collect non-personal data such as:

  • Browser type and version
  • Device type
  • IP address
  • Cookies and usage data

3. How We Collect Data

3.1 Direct Collection
We collect personal information directly from you when you:

  • Make a donation
  • Sign up for an event
  • Volunteer with us
  • Subscribe to our newsletters or updates
  • Communicate with HHCD

3.2 Automated Collection
We collect non-personal information automatically through:

  • Cookies and similar tracking technologies
  • Analytical tools to monitor website usage

4. How We Use Your Data

We use your data to:

  • Process and acknowledge donations
  • Communicate with donors, volunteers, and participants
  • Improve our programs, services, and website
  • Send updates about HHCD’s activities, events, and campaigns
  • Comply with legal and regulatory requirements

5. Sharing and Disclosure of Data

5.1 Third Parties
We do not sell, rent, or trade your personal data. However, we may share your data with trusted third parties, including:

  • Payment processors for donation transactions
  • Service providers assisting in website operations and data management
  • Regulatory authorities, if required by law

5.2 Legal Obligations
We may disclose your data to comply with legal obligations, enforce our policies, or protect HHCD’s rights and safety.


6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. When data is no longer required, we securely delete or anonymize it.


7. Security Measures

We implement robust security measures to protect your data, including:

  • Encryption of sensitive information during transmission
  • Restricted access to personal data
  • Regular audits and updates to our security practices

8. Your Rights

You have the following rights regarding your personal data:

  • Access: Request access to your personal information.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your data for specific purposes.
  • Data Portability: Request transfer of your data to another organization.

To exercise your rights, contact us at info@helpinghandfor.or.ke.


9. Cookies and Tracking Technologies

HHCD uses cookies to enhance user experience and gather analytical data. You can control or disable cookies through your browser settings. However, some website features may not function properly without cookies.


10. Third-Party Links

Our website may contain links to third-party websites. HHCD is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.


11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the "Last Updated" date will be revised.


12. Contact Information

For questions or concerns regarding this Privacy Policy or your data, please contact:

Helping Hand for Community Development (HHCD)
Headquarters: Nairobi, Kenya
Email: info@helpinghandfor.or.ke

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Notice!!

HHCD org is a Non profit Organization based in Kenya registered under the NGO Coordination Board of Kenya under Reg.No. OP.218/051/19-096/11422

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